You can request replacement parts by following the steps below. Because we are constantly redesigning and improving our products, we do not always have replacement parts on hand for discontinued products. However, if they are available, we would be happy to send them to you.
Request Replacement Parts
1. Visit our Contact Us page.
2. Complete the online form.
3. Under the How Can We Help You? dropdown, select Replacement Parts.
4. In the What Is Your Request? box, please list the fixture name, product number, quantity and the specific part(s) you're looking for. You can locate the names and numbers of our fixtures on Nuvo Lighting’s website. Be sure to include your mailing address; please note that we cannot ship to P.O. boxes.
5. A Satco team member will contact you via email about your request and its availability.
Need more help? Email us at firstname.lastname@example.org and we will try to help you find the replacement part(s) that you are looking for. Please include the product number to help us locate your replacement part.